The concept of ‘return to work’ is now at the forefront of businesses both small and large, with many scrambling to establish ‘best practice’ in an effort to keep their workforce both healthy and confident in the safety of their workplace.

As we accelerate into the ‘new normal’, effective protocols are paramount to set in place.  Key to any workplace are a desire to:

  • Support their customers
  • Protect their staff
  • Engage the market
  • Enable their business to grow

It is interesting to note how pivotal businesses are addressing these aims and getting back into the flow of personal contact in a safe and effective manner.  Some of the primary concerns continue to be:

Workspaces, facilities and technology

Effective communication

Health and safety

Mental health and wellbeing

  • Ensuring safe distancing between employees and visitors.
  • Safely managing the flow of people in and out of the workplace.
  • Planning for collaboration spaces, meeting rooms and hot desking, and the technology to support.
  • Developing a staged return to office usage
  • Be empathetic – Consider employee safety, mental and physical wellbeing, and how to manage staff engagement and productivity. 
  • Choose the right messaging for your employees – both those returning to the office and the ones who’ll remain working from home.  
  • Consider how to communicate with customers, suppliers and investors
  • Monitoring and maintaining proper social distancing guidelines.
  • Establishing stringent cleaning and sanitation protocols.
  • Ensuring staff are provided with the facilities and personal protective equipment (PPE) to maintain personal hygiene
  • Having a risk management process that factors in contact tracing, travel policy reviews and tracking of employee compliance with health regulations. 
  • Having a contingency plan should there be another spike in COVID-19 cases.
  • Stress and anxiety for people who may not yet feel comfortable or safe returning to work.
  • Alternative transport methods for staff who rely on public transport.
  • Reviewing expectations around productivity as a result of frequent cleaning of workspaces, hand-washing breaks and other safety protocols.
  • Ways to further support remote working for those who need it.

Here at TCG, we understand that the area of health and safety is of primary concern.  One of the discussions within this sphere is, ‘How does PPE fit into the return to workspace, if at all?’.  Undoubtably, PPE remains important in publics spaces where people are interacting.  From gloves to masks and sanitisers, here are some of the applications you should be considering in your return to work planning:

Office desk areas – supplying staff with stations providing hand sanitiser and face masks, with clear instructions on how face masks work and should be used

Kitchen areas – supplying staff with single-use gloves and sanitising wipes t ensure that surfaces and frequent touch points stay clean and safe

Entry and exit points – equipping staff with non-contact thermometers and hand sanitiser to ensure arriving staff are well and able to remove any contagion 

Meeting rooms – equipping rooms with hand sanitiser and sanitising wipes, ensuring visiting clientele are occupying a clean and safe environment. Courtesy disposable masks are also recommended.

In addition to PPE, consider implementing daily cleans of all public access areas, as well as a weekly ‘deep clean’ to ensure all office touch points are kept sanitary.

Don’t forget Safe Work Australia’s helpful ‘Return To Work’ safety paper – a helpful tool to assist you in your planning.  You can find this in our ‘Resource’ section on the TCG website (https://www.safeworkaustralia.gov.au/system/files/documents/1909/national_return_to_work_strategy_2020-2030.pdf)

Need any assistance in accessing PPE for your return to work planning? Contact TCG HERE

 

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